Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a blunder from your local delivery service and would like to cancel your order, very first check your email and/or spam filter to make sure you clicked upon the correct shipping and delivery address and/or LINK. Once this offers been done, in case you are nevertheless thinking about continuing, simply reply to the e-mail with the information on your request and you should greatly appreciate virtually any assistance you may possibly offer. For technological issues, you might need to contact customer care via their contact number: (Toll Free). Alternatively, if you have any other questions, you can send us a good email and we all will do our utmost to be able to assist you.
Your package Vape Pen Battery appear at your door within seven to ten functioning days. Please note of which shipping times may possibly vary from a single courier company to another. Therefore, it is, always preferable to purchase with a reputable company. To aid ensure your package deal arrives safely, all of us always advise of which you sign your current parcel’s “Thanks For Sending” section in order to arrives. Your regional delivery services usually are required to plainly display this personal confirmation on all sent items, which includes Element Vape items.
Once your parcel is here at your entrance, you will have to collect this as soon because possible. This is normally done by completing a self-addressed, stamped envelope together with your return deal with and tracking number. Upon arrival, keep your unit is fully charged and ready to start using it immediately. Usually do not hold out for your Component Vape product in order to warm up; that cannot be stressed enough, particularly in the case of rechargeable batteries.
As defined within the above section, when shipping to be able to UK residents, delivery will probably be facilitated by certainly one of our across the country network of courier companies, such since DPD, FED EX or UPS – but please enable for additional charges to be used into consideration any time placing your purchase. Customers located within the Republic of eire are not authorized to purchase online. Within most cases, consumers located within the Republic of Ireland in europe will be not able to purchase the item with the use of credit playing cards or debit cards. All of us are currently encountering some issues along with credit card fraud in European countries as well as in certain cases, payments made applying these methods may be declined or even reversed. In add-on, all deliveries to EU customers may possibly be susceptible to taxation and import duties.
Any time shipping internationally, make sure you note that customs procedures are really time-consuming and often require the help of an independent customs agent. In the case of an brought in product, delivery occasions will be dependent on your courier’s international delivery services and transit times may greatly go beyond our internal shipping estimates. If you are uncertain of expected transportation times, please make contact with us immediately. Worldwide orders will typically arrive within three to five business days right after payment has recently been received.
For those questions regarding this matter, you should note that concerns should be focused towards our company headquarters. Should you need to create modifications or inquire concerning our services inside general, you may do so from anytime during business hours, Monday through Friday, except Sunday, Wednesday, and Thursday. Should you have any other queries, you can possibly contact our consumer service team or one of our sales representatives on the main office. In the event you prefer to spot your order on the internet, you are delightful to visit internet site and follow typically the simple instructions provided. All billing and ordering information will be provided at the click associated with a button.
As always, we strongly recommend that all requests be paid with regard to in full before shipping or delivery of products. Any adjustments to shipping or delivery policies will probably be clearly indicated upon receipt of transaction. In the event of a problem in any merchandise, please contact us all right away for a return or substitute. As long since your satisfaction is usually our most important, all of us will work along with one to make certain that you possess the very best electric products available.